Cart and Browse Recovery
Cross Channel Personalization

We drive sales for online retail and travel brands

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Real-time shopping cart abandonment

Triggered Messaging is the best in class for cart and browse abandonment emails. It identifies people abandoning shopping carts and browse sessions and sends highly personalized emails to call them back:
  • Real-time, because most cart abandon leads go cold within one hour
  • Identifies and contacts many more shoppers. For example, we can email 4 times as many as systems built using standard Magento plug-ins. Shoppers don't need to log in to their shopping cart to be tracked
  • Start with abandonment emails, then easily upgrade to personalize all your email campaigns and website
  • Cart abandonment, browse abandonment, form abandonment, account creation abandonment, process abandonment and post-purchase welcome programs
  • Advanced real-time email personalization, not just cart contents
  • Keeps you in control and maximises deliverability by using your existing ESP


Customers who use cart and browse abandonment emails get 11% extra online sales.

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Real-time content in all your marketing emails

Triggered Messaging keeps your email marketing fresh and relevant...
  • Dynamic content, even for ESPs that don't support dynamic content
  • Open-time formatting, so your emails can be changed after sending and recommended products are always in stock
  • Individualized recommendations, based on browsed & purchased products
  • Crowd-sourced recommendations, such as trending products
  • Product and device-level recommendations, such as new products
  • Count-down timers: for sales, offers and events
  • Web crop to embed any Web content in your emails, e.g real-time news or offers
  • Twitter feed, to embed social marketing in your emails
  • Generic content such as hero images: personalized HTML blocks, formatted at open time or in Gmail promotions grid view
  • Leverage real-time data in your ESP with no "big data" challenges


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Real-time content for your website

Triggered Messaging personalizes your marketing Website, making every visit relevant to the shopper, at an incredible price point. This is accessible and highly effective behavioral merchandising...
  • Individualized recommendations, based on browsed & purchased products
  • Crowd-sourced recommendations, such as trending products
  • Product level recommendations, such as related products, for natural cross-selling
  • Count-down timers for sales, offers and events
  • Real-time analytics, with no "big data" challenges
  • Real-time web site reports, such as what your visitors are doing right now
  • Advanced reports on your campaigns and the effectiveness of your marketing: with Google Analytics integration, multi-currency support and downloadable data
  • Define consistent marketing across Web, email and social


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Segment customers in real-time

Greatly improve the ROI of your regular email marketing, by personalizing content and contact frequency, without an expensive marketing database.Triggered Messaging turbo-charges your ESP with profile data that is updated in real time as behaviors are observed on your ecommerce website. You can segment and personalize just like the biggest ecommerce companies do, but at a fraction of the cost. Real-time targeting can:
  • Segment using real-time data in your ESP
  • Enhance your ESP’s dynamic content functionality
  • Filter recovery emails and marketing emails based on specific customer profile
  • Personalize content in all your emails and web pages


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Triggered Messaging supports the email service providers below, so you can keep all your email marketing in the same place, or you can use our free QuickStart ESP. Click here for case studies.

Triggered Messaging also supports pretty much any eCommerce or data entry system - see below for some examples. And fully half of our clients have custom carts or forms, so that's no problem for us. Install our one-line script on your site and we'll do the rest.

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